List the four stages in face to face contact with a customer?

1. Greeting and establishing rapport: This is the initial stage where the customer is greeted and a connection is established to make them feel comfortable and valued.

2. Identifying needs and providing information: In this stage, the customer's needs are identified through active listening and questioning. Information about products or services is provided to address these needs.

3. Handling objections and concerns: Customers may have objections or concerns that need to be addressed. This stage involves listening to their feedback, addressing any issues, and providing solutions to overcome objections.

4. Closing the sale and follow-up: The final stage involves closing the sale by confirming the customer's decision and providing any necessary follow-up information or support. This stage is crucial for building long-term relationships with customers.

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