Job description of a porter ?

A porter is responsible for assisting with various tasks in a hotel, hospital, or other establishment. Their duties may include:

- Greeting guests and assisting with luggage or other belongings
- Escorting guests to their rooms and explaining hotel amenities
- Delivering packages, mail, or other items to guests or staff members
- Cleaning and maintaining common areas, such as lobbies, hallways, and restrooms
- Setting up and breaking down meeting rooms or event spaces
- Assisting with valet parking services
- Running errands for guests or staff members
- Providing information and directions to guests
- Reporting any maintenance or safety issues to the appropriate department

Overall, a porter plays a crucial role in ensuring the comfort and satisfaction of guests and maintaining the overall cleanliness and functionality of the establishment.

Job Title: Porter

Department: Facilities Management

Reports To: Facility Manager

Summary:

The Porter is responsible for maintaining the cleanliness and aesthetics of the facility, ensuring a safe, comfortable, and professional environment for occupants and visitors.

Responsibilities:

- Cleaning:
- Regularly sweep, mop, and vacuum floors
- Clean and dust desks, furniture, and common areas
- Empty trash cans and maintain restrooms
- Maintenance:
- Conduct minor repairs and maintenance tasks, such as fixing leaks, replacing light bulbs, and tightening fixtures
- Ensure all equipment is functioning properly and report any malfunctions
- Waste Removal:
- Collect and dispose of trash and recyclables
- Maintain designated waste disposal areas
- Sanitization:
- Disinfect surfaces regularly to maintain a clean environment
- Comply with all health and safety regulations related to sanitation
- Security:
- Monitor the facility for suspicious activity or security breaches
- Report any incidents or concerns to the Facility Manager
- Customer Service:
- Provide a friendly and helpful environment for occupants and visitors
- Respond promptly to requests for assistance or information
- Other Duties:
- Assist with special events and projects as needed
- Follow all company policies and procedures
- Maintain a clean and professional appearance

Qualifications:

- Education: High school diploma or equivalent
- Experience: Previous experience as a porter or in a related cleaning capacity
- Skills:
- Strong attention to detail
- Excellent physical stamina
- Ability to work independently and as part of a team
- Basic knowledge of cleaning and maintenance techniques
- Certifications:
- OSHA Safety Certification preferred
- CPR and First Aid certifications preferred

Physical Requirements:

- Ability to lift and carry heavy objects
- Ability to stand for prolonged periods
- Ability to push and pull heavy equipment