When dealing with members of the public, often the receptionist is the first person seen when entering a company's premises.

It is important for receptionists to be friendly, welcoming, and professional in their interactions with visitors. They should greet visitors with a smile, make eye contact, and offer assistance as needed. Receptionists should also be knowledgeable about the company and its services, as they may be asked questions by visitors.

In addition to being welcoming, receptionists should also be organized and efficient in managing incoming calls, scheduling appointments, and directing visitors to the appropriate person or department. They should be able to multitask and handle multiple responsibilities at once, while remaining calm and composed under pressure.

Overall, receptionists play a crucial role in creating a positive first impression of a company and ensuring that visitors have a pleasant experience. By being friendly, professional, and efficient in their interactions with the public, receptionists can help to enhance the reputation of the company and build positive relationships with clients and customers.