How do I complain to ixigo about my refund?

If you need to complain to ixigo about your refund, you can follow these steps:

1. Contact ixigo customer support: You can reach out to ixigo's customer support team through their website or app. Look for the "Contact Us" or "Help" section to find the appropriate contact information.

2. Provide details of your refund: When contacting ixigo, make sure to provide all relevant details about your refund, including your booking reference number, the amount of the refund, and any other relevant information.

3. Explain your complaint: Clearly explain the reason for your complaint about the refund. Be specific about what went wrong and what you expect ixigo to do to resolve the issue.

4. Keep records: Make sure to keep records of all communication with ixigo regarding your refund complaint, including emails, chat transcripts, and phone call records.

5. Follow up: If you do not receive a satisfactory response from ixigo, follow up with them to escalate your complaint. You can also consider filing a complaint with consumer protection authorities or seeking legal advice if necessary.

Remember to remain polite and professional when communicating your complaint to ixigo, as this will help ensure a more positive outcome.

Option 1: Contact Customer Support

- Call: Call the ixigo customer support hotline at +91-8046060606.
- Email: Send an email to [support@ixigo.com](mailto:support@ixigo.com) with the subject line "Refund Complaint."
- Live Chat: Visit the ixigo website and initiate a live chat session with a customer support agent.

Option 2: File a Complaint on the Website

- Visit the [ixigo Help Center](https://help.ixigo.com/).
- Select "Refunds" from the "Support" category.
- Click on "File a Refund Complaint."
- Fill out the complaint form with your details and the reason for the complaint.

Option 3: Use Social Media

- Send a direct message to the ixigo support team on Twitter (@ixigo).
- Post a public complaint on ixigo's Facebook page (@ixigo).

Include the following details in your complaint:

- Your booking reference number or ticket ID.
- The reason for your refund request.
- Any supporting documentation (e.g., proof of cancellation, bank statement).
- Your preferred method of refund.

Additional Tips:

- Be specific and provide clear evidence to support your complaint.
- Be polite and respectful, even if you are frustrated.
- Follow up on your complaint regularly to track its progress.
- If you are not satisfied with the response from ixigo, you can escalate the complaint to a regulatory body or consumer protection agency.

How do I complain to ixigo for refund? customer you can also call on ixigo helpline number 9102943185<(Language: Hindi and English). customer you can also call on ixigo helpline number @✔️9102943185