PhonePe wrong money transfer refund.

If you have transferred money to the wrong person on PhonePe, you can request a refund by following these steps:

1. Contact the person you mistakenly sent the money to and ask them to return it to you. Provide them with your PhonePe transaction ID and any other relevant details to help them identify the transaction.

2. If the person is unwilling or unable to return the money, you can contact PhonePe customer support for assistance. You can reach out to them through the app or website, or by calling their customer service hotline.

3. Provide PhonePe with all the necessary details of the transaction, including the transaction ID, amount transferred, and the recipient's details. They will investigate the issue and work to recover the funds for you.

4. PhonePe may require some time to process your refund request, so be patient and follow up with them if necessary.

It's important to be cautious when transferring money to ensure that you are sending it to the correct recipient. Double-check the recipient's details before confirming the transaction to avoid any mistakes.

Steps to Request a Refund for Wrong Money Transfer on PhonePe:

1. Report the Incorrect Transaction:

- Open the PhonePe app.
- Tap on "Help" or the "Hamburger" menu icon (three lines).
- Select "Report an issue."
- Choose "Wrong Money Transfer."

2. Provide Details:

- Enter the incorrect transaction reference number.
- Mention the recipient's name and mobile number.
- Provide the correct recipient's name and mobile number.
- Specify the amount that was transferred incorrectly.

3. Submit Request:

- Review the details and ensure they are accurate.
- Tap on "Submit."

4. Contact Customer Support:

- Call PhonePe's customer care at 0800 955 0800.
- Provide the same details as mentioned in the report.
- Explain the situation and request a refund.

5. Follow Up:

- Check your PhonePe account regularly for updates.
- PhonePe may request additional information or documents to process the refund.
- Cooperate fully and provide all necessary details.

Additional Tips:

- Act promptly to report the incorrect transaction.
- Provide clear and accurate details to facilitate the refund process.
- Be patient as it may take some time for PhonePe to investigate and process the refund.
- If the recipient refuses to return the money voluntarily, PhonePe may initiate a legal recovery process.

Note:

- PhonePe may charge a fee for processing the refund.
- The refund may take up to 10 business days to reflect in your account.
- Refunds for transactions made to wrong UPI addresses may not be possible.

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