Who is Coinbase assistance now?

Coinbase assistance is provided by the customer support team at Coinbase, a popular cryptocurrency exchange platform. Users can contact Coinbase assistance through various channels such as email, phone, and live chat for help with account issues, trading inquiries, and technical support.

Coinbase's current assistance is a combination of:

- Automated Chatbot: An AI-powered chatbot available through the Coinbase website and mobile app that provides instant automated support for basic queries and account-related issues.
- Online Help Center: A comprehensive knowledge base containing articles, guides, and troubleshooting steps for resolving common issues and getting information about Coinbase products.
- Social Media Support: Coinbase has dedicated support teams on social media platforms like Twitter and Facebook, where users can ask questions, report issues, and receive assistance.
- Email Support: Users can also submit support tickets via email, which are typically responded to within 1-3 business days.
- Phone Support: Phone support is available in limited regions for premium Coinbase customers and for urgent account-related matters.

To contact Coinbase assistance, users can:

- Visit the Coinbase Support Center: https://help.coinbase.com/en
- Use the chatbot on the Coinbase website or mobile app
- Send a message on Coinbase's official social media channels
- Submit a support ticket via email
- Call the Coinbase phone support line (if eligible)