What is reverse logistics?

Reverse logistics refers to the process of managing the flow of products or materials from their final destination back to their point of origin or to a different location for the purpose of recapturing value or proper disposal. It involves activities such as product returns, repairs, refurbishment, recycling, or disposal. Reverse logistics aims to optimize the reverse supply chain, minimize costs, and maximize the value of returned products or materials. It is particularly important in industries where product returns are common, such as retail, e-commerce, manufacturing, or healthcare.