Three characteristics of successful e tailing?

1. User-friendly website design: Successful e-tailers have websites that are easy to navigate, visually appealing, and optimized for mobile devices. Customers should be able to easily find products, make purchases, and access customer support without encountering any technical issues.

2. Strong customer service: Providing excellent customer service is crucial for e-tailers to build trust and loyalty with their customers. This includes offering multiple communication channels for customers to reach out with questions or concerns, providing timely responses, and resolving any issues quickly and efficiently.

3. Effective marketing and promotion: Successful e-tailers use a variety of marketing strategies to attract and retain customers. This may include social media marketing, email campaigns, search engine optimization, and online advertising. They also offer promotions, discounts, and incentives to encourage repeat purchases and drive sales.