References and citations on effective communication.

1. Hargie, O. (2011). Skilled interpersonal communication: Research, theory and practice. Routledge.

2. DeVito, J. A. (2015). The interpersonal communication book. Pearson.

3. Beebe, S. A., Beebe, S. J., & Redmond, M. V. (2016). Interpersonal communication: Relating to others. Pearson.

4. Guerrero, L. K., & Floyd, K. (2006). Nonverbal communication in close relationships. Routledge.

5. Gudykunst, W. B., & Kim, Y. Y. (2003). Communicating with strangers: An approach to intercultural communication. McGraw-Hill.

6. Lumsden, G., Lumsden, D., & Wiethoff, C. (2012). Communicating in groups and teams: Sharing leadership. Cengage Learning.

7. Trenholm, S., & Jensen, A. (2013). Interpersonal communication. Oxford University Press.

8. Wood, J. T. (2015). Interpersonal communication: Everyday encounters. Cengage Learning.

9. West, R., & Turner, L. H. (2017). Understanding interpersonal communication: Making choices in changing times. Cengage Learning.

10. Knapp, M. L., & Daly, J. A. (2011). The handbook of interpersonal communication. Sage.

References:

- Effective Communication: A Guide to Interpersonal Communication by Floyd, K. & Markum, J. (2017). Dubuque, IA: Kendall Hunt Publishing.
- Interpersonal Communication: Connecting with Others by DeVito, J. A. (2013). Boston, MA: Pearson.
- Communication Skills for Effective Management by Guffey, M. E. & Loewy, D. (2018). Mason, OH: Cengage Learning.
- Effective Communication: Strategies for Success by Gibb, A. & Isaak, S. (2014). Thousand Oaks, CA: SAGE Publications.
- Effective Communication Skills: A Guide for Business and Professional Success by Parker, W. D. (2016). New York, NY: AMACOM.

Citations:

- Effective Communication: The Key to Success in Business and Life
- Citation: Floyd, K. & Markum, J. (2017). Effective Communication: A Guide to Interpersonal Communication. Dubuque, IA: Kendall Hunt Publishing.

- The Importance of Effective Communication in the Workplace
- Citation: Guffey, M. E. & Loewy, D. (2018). Communication Skills for Effective Management. Mason, OH: Cengage Learning.

- Strategies for Improving Communication Skills
- Citation: Gibb, A. & Isaak, S. (2014). Effective Communication: Strategies for Success. Thousand Oaks, CA: SAGE Publications.

- Nonverbal Communication: The Unspoken Language
- Citation: Parker, W. D. (2016). Effective Communication Skills: A Guide for Business and Professional Success. New York, NY: AMACOM.

- Effective Communication in Diverse Settings
- Citation: DeVito, J. A. (2013). Interpersonal Communication: Connecting with Others. Boston, MA: Pearson.

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