List the five aims of business letter as well as the minimum standard they must adhere to?
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Mar 13
The five aims of a business letter are:
1. To communicate effectively: The primary aim of a business letter is to convey a message clearly and effectively to the recipient.
2. To build and maintain relationships: Business letters are often used to establish and maintain relationships with clients, customers, suppliers, and other stakeholders.
3. To provide information: Business letters are used to provide information such as updates, announcements, reports, and other important details.
4. To request action: Business letters may be used to request action from the recipient, such as placing an order, making a payment, or attending a meeting.
5. To document communication: Business letters serve as a written record of communication between parties, which can be useful for reference and documentation purposes.
The minimum standards that business letters must adhere to include:
1. Professional tone and language: Business letters should be written in a professional tone and use formal language appropriate for the business context.
2. Clear and concise communication: Business letters should be clear, concise, and to the point, avoiding unnecessary details or jargon.
3. Proper formatting and structure: Business letters should be properly formatted with a clear structure, including headings, salutations, body paragraphs, and closing remarks.
4. Correct grammar and spelling: Business letters should be free of grammatical errors and spelling mistakes to maintain professionalism and credibility.
5. Timely delivery: Business letters should be sent in a timely manner to ensure that the information is relevant and useful to the recipient.