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Anonymous
Mar 13

List the do's and don'ts of effective listening?

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Mar 13
Do's of effective listening:
1. Maintain eye contact with the speaker.
2. Show interest and engagement through nodding and other nonverbal cues.
3. Ask clarifying questions to ensure understanding.
4. Avoid interrupting the speaker.
5. Reflect back what the speaker has said to demonstrate understanding.
6. Provide feedback and validation to the speaker.
7. Stay focused on the speaker and avoid distractions.
8. Practice empathy and try to see things from the speaker's perspective.

Don'ts of effective listening:
1. Interrupt the speaker while they are talking.
2. Make assumptions or jump to conclusions before fully understanding the speaker's message.
3. Judge or criticize the speaker's thoughts or opinions.
4. Multi-task or engage in other activities while listening.
5. Give unsolicited advice or try to solve the speaker's problems without being asked.
6. Let your mind wander or daydream while the speaker is talking.
7. Respond defensively or dismissively to the speaker's words.
8. Be impatient or rush the speaker to finish their thoughts.
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