Help Desk
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2 answers
1. Visit the Strike Wallet website or open the app on your device.
2. Look for the "Contact Us" or "Support" section on the website or app.
3. You may find a phone number, email address, or live chat option to connect with a live agent.
4. If there is a phone number provided, call the number and follow the prompts to speak to a live agent.
5. If there is an email address provided, send an email with your query and request to speak to a live agent.
6. If there is a live chat option, click on it and start a conversation with a live agent.
Alternatively, you can also try reaching out to Strike Wallet on their social media channels or through their customer support page for assistance in speaking to a live agent.
- Launch the Strike Wallet app on your mobile device.
Step 2: Go to the Help Section
- Tap on the "Help" icon located at the bottom-right corner of the screen.
Step 3: Browse the Help Center
- Scroll through the help articles to see if you can find a solution to your issue.
Step 4: Contact Support
- If you couldn't find a solution in the help center, tap on the "Contact Support" button.
Step 5: Choose a Contact Option
- Select "Live Chat" from the contact options.
Step 6: Wait for an Agent
- You will be placed in a queue and connected to a live agent as soon as one is available.
Tips:
- Have your issue description ready before contacting support.
- Be respectful and provide clear details about your problem.
- Stay patient, as wait times may vary depending on the availability of agents.
- If the live chat is not available, you can also email support@strike.me or submit a support ticket at https://strike.desk.com/.
