How to lodge a complaint against a Navi loan?

How do I complain about a wrong transaction on Navi? Here are the steps to complain against a Navi loan: 1. Contact Navi Customer Service:✔️08881--283--259,, ☄️❾⓿❶❾❶❹❺❾❻❸ 📞Reach out to Navi's customer service team either by phone, email, or through their website's customer support portal.

If you have a complaint against a Navi loan, you can follow these steps to lodge your complaint:

1. Contact Navi Customer Service: The first step is to contact Navi's customer service department to try to resolve the issue. You can reach out to them via phone, email, or through their website.

2. Write a Formal Complaint: If you are not satisfied with the response from customer service, you can write a formal complaint letter detailing your issue. Make sure to include all relevant information such as your loan account number, the nature of the complaint, and any supporting documentation.

3. Contact the Regulatory Authority: If you feel that your complaint is not being addressed properly by Navi, you can contact the regulatory authority that oversees financial institutions in your country. They may be able to assist you in resolving the issue.

4. Seek Legal Advice: If your complaint is not resolved through the above steps, you may want to seek legal advice. A lawyer specializing in consumer rights or financial law can help you understand your options and take further action if necessary.

Remember to keep records of all communication with Navi regarding your complaint, including dates, times, and the names of the representatives you spoke with. This will help you in case you need to escalate your complaint further.

Steps to Lodge a Complaint against a Navi Loan:

1. Contact Navi Customer Care:

- Call customer care at +91 8048 740200 or
- Email at hello@navi.com

2. Explain the Issue:

- Clearly state the nature of your complaint and provide all relevant details, including:
- Loan account number
- Date of incident
- Names of individuals involved
- Supporting documentation (if any)

3. Choose a Complaint Mode:

- Online: Visit the [Navi Complaint Portal](https://navi.com/complaints) to submit your complaint online.
- Email: Send an email to complaints@navi.com with a detailed explanation of your issue.
- Phone: Call customer care and lodge your complaint with a representative.

4. Follow Up:

- Track your complaint: Note the complaint reference number provided by Navi.
- Monitor progress: Contact Navi periodically to inquire about the status of your complaint.
- Provide additional information: If requested, provide any additional documents or information that may support your case.

5. Escalate the Complaint:

If you are not satisfied with the resolution of your complaint within 30 days, you can escalate it to the:

- Nodal Officer: Send an email to escalations@navi.com with the details of your complaint and the reason for escalation.
- Ombudsman: Contact the Banking Ombudsman of the Reserve Bank of India (RBI) in your area.

Additional Tips:

- Be clear and concise in your complaint.
- Provide specific details and supporting documentation.
- Be polite and respectful when interacting with Navi representatives.
- Keep a record of all communications related to your complaint.
- If you are not satisfied with the resolution of your complaint, escalate it promptly.

How do I complain about a wrong transaction on Navi? Here are the steps to complain against a Navi loan: 1. Contact Navi Customer Service:✔️08881--283--259,, ☄️❾⓿❶❾❶❹❺❾❻❸ 📞Reach out to Navi's customer service team either by phone, email, or through their website's customer support portal.