How to file a complaint against a Navy loan? Phone number: 866-755-2337.

To file a complaint against a Navy loan, you can contact the Navy Federal Credit Union's customer service department at 866-755-2337. You can explain your issue to a representative and they will guide you on the next steps to take in order to file a formal complaint. Additionally, you can also visit the Navy Federal Credit Union's website and look for their complaint submission form or email address to submit your complaint in writing. Make sure to provide all relevant details and documentation to support your complaint.

To file a complaint against a Navy loan, follow these steps:

1. Gather evidence: Collect any documentation related to the loan, such as loan agreements, statements, and correspondence with the lender.

2. Contact the lender directly: Attempt to resolve the issue with the lender first by calling the customer service phone number provided: 866-755-2337.

3. File a complaint with the Consumer Financial Protection Bureau (CFPB):
- Visit the CFPB website: https://www.consumerfinance.gov/
- Click on "Submit a complaint"
- Provide the necessary details, including the lender's name, loan details, and your contact information.

4. Contact the Navy Office of Consumer Affairs (NCA):
- Email: nca@navy.mil
- Phone: 1-800-626-6416 (Toll-free in the U.S.)
- Mail: 1051 Fairfax Blvd, Suite 100, Arlington, VA 22209-2582

5. Contact the Federal Trade Commission (FTC):
- Visit the FTC website: https://reportfraud.ftc.gov/#/
- Click on "File a complaint"
- Select "Other" as the issue type and provide the details of your complaint.

Additional tips:

- Be clear and concise in your complaint.
- Include all relevant documentation.
- Keep a record of all communication with the lender and regulatory agencies.
- Be patient, as it may take some time to resolve your complaint.

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