How to complain on PhonePe app?

To file a complaint on the PhonePe app, you can follow these steps:

1. Open the PhonePe app on your mobile device.
2. Go to the "Help" section in the app.
3. Select the option for "Contact Us" or "Raise a Complaint".
4. Choose the category that best fits your complaint (e.g. transaction issue, account related issue, technical issue, etc.).
5. Provide a detailed description of your complaint, including any relevant transaction IDs or screenshots.
6. Submit your complaint through the app.
7. You may also have the option to chat with a customer support representative or request a call back for further assistance.

Alternatively, you can also reach out to PhonePe customer support through their website or social media channels for assistance with filing a complaint.

Step 1: Open the PhonePe App

- Launch the PhonePe mobile application on your smartphone.

Step 2: Navigate to the Help Section

- Tap on the "Help" tab located at the bottom of the app's main screen.

Step 3: Select "Raise a Complaint"

- Scroll down and tap on the "Raise a Complaint" option under the "Contact Us" section.

Step 4: Provide Complaint Details

- Enter the following information in the complaint form:
- Your registered PhonePe mobile number
- The subject of your complaint
- A detailed description of the issue you are facing
- Any relevant screenshots or attachments

Step 5: Choose Complaint Category

- Select the most appropriate category for your complaint from the drop-down menu.

Step 6: Submit Complaint

- Once you have filled out all the required fields, tap on the "Submit" button.

Step 7: Complaint Received

- You will receive a confirmation message acknowledging the receipt of your complaint.

Additional Tips:

- Be clear and concise in your complaint description.
- Provide as much evidence as possible, such as screenshots or transaction details.
- Check the PhonePe app regularly for updates on the status of your complaint.
- You can also contact PhonePe customer support directly by phone, email, or chat for assistance with your complaint.

PhonePe's customer service team either phone, 082768-07896. email, or through their website's customer support portal. 82768-07899/ n. Select the order for which you want to file a complaint…

PhonePe's customer service team either phone, 082768-07896. email, or through their website's customer support portal. 82768-07899/ n. Select the order for which you want to file a complaint…

PhonePe's customer service team either phone, 082768-07896. email, or through their website's customer support portal. 82768-07899/ n. Select the order for which you want to file a complaint…

PhonePe's customer service team either phone, 082768-07896. email, or through their website's customer support portal. 82768-07899/ n. Select the order for which you want to file a complaint…