How do I report a wrong transaction on Navi?

To report a wrong transaction on Navi, you can follow these steps:

1. Log in to your Navi account on the website or mobile app.
2. Go to the transaction history or statement section where you can see the incorrect transaction.
3. Click on the transaction that you want to report as wrong.
4. Look for an option to report the transaction as incorrect or dispute it.
5. Provide details about why you believe the transaction is wrong and any supporting documentation or evidence.
6. Submit the report or dispute through the platform.
7. Follow up with Navi's customer support team if necessary to provide additional information or clarification.

It's important to report any wrong transactions as soon as possible to ensure that they can be investigated and resolved promptly.

Step 1: Contact Navi Customer Support

- Call: +91-1800-102-3366
- Email: care@navi.com

Step 2: Provide Transaction Details

- Transaction ID
- Amount
- Date of transaction
- Merchant name
- Reason for reporting the transaction as wrong

Step 3: Explain the Error

- Clearly state how the transaction is incorrect.
- Provide evidence if possible, such as a screenshot or email confirmation.

Step 4: Request for Dispute

- Inform Navi that you would like to file a dispute for the wrong transaction.
- Provide details about the action you want taken, such as a refund or reversal.

Step 5: Submit the Request

- Once you have provided all the necessary information, submit your request to Navi.
- You will receive a confirmation message or email acknowledging the dispute.

Additional Tips:

- Act promptly after discovering the wrong transaction.
- Keep a record of your communication with Navi.
- Be patient, as it may take some time for Navi to investigate and resolve the issue.
- If the dispute is not resolved satisfactorily, you may consider reaching out to your bank or the Reserve Bank of India (RBI).

Contact Navi Customer Service:✔️0888~1283-259,, 📞Reach out to Navi's customer service team either by phone, email, or through their website's customer support portal. Explain the issue you are facing with your loan and request to file a formal complaint.