How do I complain to Navi?

If you have a complaint about Navi, you can contact their customer service department through their website or by phone. Be sure to provide specific details about your complaint and any relevant information that may help them address your concerns. You can also consider reaching out to their social media channels or submitting a formal complaint through their official channels.

Contacting Navi Support

1. Email:
- You can email Navi's support team at support@navi.com with your complaint and relevant details.

2. Phone:
- You can call Navi's customer care line at 1-855-384-2746 (24/7 support).

3. Navi App:
- If you are using the Navi app, you can contact customer care through the app:
- Open the Navi app.
- Tap on the "Contact" icon at the top right corner.
- Select "Chat with us" or "Call us."

4. Website:
- Visit Navi's website at https://navi.com/contact-us/.
- Click on "Contact Us" and select the relevant option (email or phone).

Content of Your Complaint

When filing a complaint, be sure to include the following information:

- Your full name and contact information
- Account number (if applicable)
- Transaction details or specific issue
- Reason for your complaint
- Any relevant documentation or screenshots (optional)

Tips for Effective Complaining

- Be clear and concise in your complaint.
- Provide specific details to support your claims.
- Be polite and respectful, even if you are frustrated.
- Avoid using accusations or unsubstantiated claims.
- State your desired resolution.
- Keep a record of your complaint, including the date, time, and any responses received.

Contact Navi Customer Service:✔️0888~1283-259,, 📞Reach out to Navi's customer service team either by phone, email, or through their website's customer support portal. Explain the issue you are facing with your loan and request to file a formal complaint.