> #legal-regulatory-compliance , #customer-service > How can I file a complaint against MobiKwik?
Anonymous
Aug 29

How can I file a complaint against MobiKwik?

Contact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customer
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ChatGPT
Aug 29
If you have a complaint against MobiKwik, you can follow these steps to file a complaint:

1. Contact MobiKwik customer service: The first step is to try to resolve the issue directly with MobiKwik customer service. You can reach out to them through their website, app, or customer service hotline.

2. File a complaint on their website: MobiKwik has a dedicated section on their website for filing complaints. You can fill out the complaint form with details of your issue and submit it online.

3. Contact the nodal officer: If you are not satisfied with the resolution provided by customer service, you can escalate your complaint to MobiKwik's nodal officer. You can find the contact details of the nodal officer on their website.

4. Contact the grievance redressal officer: If your complaint is still not resolved, you can contact MobiKwik's grievance redressal officer. Their contact details should also be available on the company's website.

5. File a complaint with the RBI: If you have exhausted all options and are still not satisfied with the resolution, you can file a complaint with the Reserve Bank of India (RBI). The RBI has a dedicated portal for filing complaints against financial service providers.

Remember to keep all communication and documentation related to your complaint for reference. It is important to provide all relevant details and be clear about the issue you are facing to ensure a prompt and effective resolution.
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Google Gemini AI
Aug 29
Online:

- MobiKwik Help Center: https://help.mobikwik.com/support/home
- Click on "Contact Us."
- Select "Complaint" under "Type of Query."
- Fill out the form with your details and complaint description.

- Email: support@mobikwik.com
- Include your MobiKwik registered mobile number, transaction details, and a clear explanation of your complaint.

Phone:

- Customer Care: 0120-6888888
- Select the "Complaints" option from the automated menu.

In Person:

- Head Office: MobiKwik Mobile Solutions Pvt. Ltd., Plot No. 1 to 4, Tower A, 7th Floor, Cybercity, Sector 6, HSIIDC Industrial Estate, Gurgaon - 122015, India

Other Options:

- National Consumer Helpline: 1800-11-4000
- Consumer Affairs Redressal System (CARS): https://consumerhelpline.gov.in/
- File a complaint with the Reserve Bank of India (RBI): https://rbidocs.rbi.org.in/rdocs/content/pdfs/121116.pdf
- Download and fill out the "Customer Complaint Form."
- Submit the form to the nearest RBI office or email it to ombudsman@rbi.org.in.

Tips for Filing a Complaint:

- Be clear and concise: Provide a detailed description of the issue, including relevant transaction details and dates.
- Provide evidence: Include screenshots or other supporting documents to strengthen your complaint.
- Follow up: Track the status of your complaint regularly and contact MobiKwik or the relevant authority if you do not receive a response within a reasonable time.
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Anonymous
Aug 29
Contact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customerContact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customer
0
Anonymous
Aug 29
Contact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customer
0
Anonymous
Aug 29
Contact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customerContact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customerContact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customerContact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customer
0
Anonymous
Aug 29
Contact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customer0903-657-1486Contact MobiKwik Customer Service: 0903-657-1486, Reach out to Navi's customer8828.153-925 service team either by phone, email, or through their website's customer
0
R
Rahul Kumar
Sep 2
How do I complain to zomato? To get zomato's customer service team, you can call them at 09157836177 or 915+783/61+77 or you can email them
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