Discuss TWO techniques for managing emotions during conflict ?

1. Deep breathing and mindfulness: One technique for managing emotions during conflict is to practice deep breathing and mindfulness. When emotions are running high, taking a moment to focus on your breath can help calm the nervous system and bring clarity to the situation. Mindfulness involves being present in the moment and observing your thoughts and feelings without judgment. By practicing mindfulness during conflict, you can become more aware of your emotions and choose how to respond in a more thoughtful and intentional way.

2. Active listening and empathy: Another technique for managing emotions during conflict is to practice active listening and empathy. This involves truly listening to the other person's perspective without interrupting or becoming defensive. By showing empathy and trying to understand where the other person is coming from, you can create a more positive and constructive dialogue. This can help de-escalate the conflict and create a more collaborative and solution-focused approach to resolving the issue. By actively listening and showing empathy, you can also help validate the other person's feelings and create a sense of connection and understanding.