[Your Name] [Your Address] [City, State ZIP Code] [Email Address] [Phone Number] [Date]
[Recipient Name] [Company Name] [Address] [City, State ZIP Code]
Dear [Recipient Name],
I am writing to express my dissatisfaction with the service I received from your company on [date]. I had [describe the service or product you are complaining about] and unfortunately, I was extremely disappointed with the quality of the [service/product].
[Explain in detail what went wrong and how it has affected you. Be specific and provide any relevant information such as order numbers, dates, and names of employees you interacted with.]
I believe that the level of service I received was unacceptable and does not meet the standards that I expect from your company. I would like to request [state your desired resolution, such as a refund, replacement, or compensation].
I hope that you will take my complaint seriously and take the necessary steps to rectify the situation. I look forward to hearing from you soon to discuss how we can resolve this matter.
I have attempted to resolve the issue on my own by [List of Actions Taken], but I have not been successful. I have also contacted customer support, but [Explain Resolution Unsuccessful].
I am extremely dissatisfied with the product/service and the level of support I have received from your company. As a loyal customer, I expected a higher level of quality and service.
I request that you take immediate action to resolve this issue. Specifically, I would like:
I would appreciate it if you could address my concerns within [Number] business days. Failure to do so will leave me with no choice but to explore other options, including contacting consumer protection agencies or pursuing legal action.
Thank you for your attention to this matter. I look forward to hearing from you soon.