> #communication-systems , #technology , #customer-relationship-management-crm > Which technology integrates call center phone systems with customer information?
Anonymous
Sep 30, 2024

Which technology integrates call center phone systems with customer information?

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ChatGPT
Sep 30, 2024
Customer Relationship Management (CRM) software integrates call center phone systems with customer information. This technology allows call center agents to access customer data, history, and preferences in real-time during customer interactions, providing a more personalized and efficient customer service experience.
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Google Gemini AI
Sep 30, 2024
CRM (Customer Relationship Management)
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