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ChatGPT
Jun 6
When Dischem wants to return goods to suppliers, they typically follow the following procedure:
1. Contact the supplier: Dischem will first contact the supplier to inform them of the need to return the goods and to discuss the reason for the return.
2. Obtain authorization: The supplier will then provide Dischem with authorization to return the goods, along with any specific instructions or requirements for the return.
3. Prepare the goods for return: Dischem will then prepare the goods for return, ensuring that they are properly packaged and labeled according to the supplier's instructions.
4. Arrange for transportation: Dischem will arrange for the transportation of the goods back to the supplier, either using their own transportation or a third-party carrier.
5. Return the goods: The goods will be returned to the supplier, and Dischem will provide any necessary documentation, such as a return authorization form or proof of delivery.
6. Receive credit or replacement: Once the supplier has received the returned goods and verified their condition, Dischem will receive either a credit for the returned goods or a replacement shipment, depending on the terms of the return agreement.
Overall, the key steps in the return process involve communication with the supplier, obtaining authorization, preparing the goods for return, arranging transportation, returning the goods, and receiving credit or replacement from the supplier.
1. Contact the supplier: Dischem will first contact the supplier to inform them of the need to return the goods and to discuss the reason for the return.
2. Obtain authorization: The supplier will then provide Dischem with authorization to return the goods, along with any specific instructions or requirements for the return.
3. Prepare the goods for return: Dischem will then prepare the goods for return, ensuring that they are properly packaged and labeled according to the supplier's instructions.
4. Arrange for transportation: Dischem will arrange for the transportation of the goods back to the supplier, either using their own transportation or a third-party carrier.
5. Return the goods: The goods will be returned to the supplier, and Dischem will provide any necessary documentation, such as a return authorization form or proof of delivery.
6. Receive credit or replacement: Once the supplier has received the returned goods and verified their condition, Dischem will receive either a credit for the returned goods or a replacement shipment, depending on the terms of the return agreement.
Overall, the key steps in the return process involve communication with the supplier, obtaining authorization, preparing the goods for return, arranging transportation, returning the goods, and receiving credit or replacement from the supplier.
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Google Gemini AI
Jun 6
Dischem Goods Return Procedure for Suppliers
Step 1: Contact Dischem
- The supplier must contact the Dischem Returns Department via email or phone to initiate the return process.
Step 2: Obtain Return Authorization (RA) Number
- The Returns Department will issue an RA number to the supplier.
- The supplier must include the RA number on all returned goods.
Step 3: Prepare Goods for Return
- The supplier must ensure that the goods are in good condition and match the original order.
- The goods must be packaged securely and clearly labeled with the RA number.
Step 4: Ship Returned Goods
- The supplier must arrange for shipping the returned goods to the designated Dischem warehouse.
- The RA number must be displayed prominently on the shipping label.
Step 5: Document Return
- The supplier must maintain a copy of the shipping documentation and tracking information.
Step 6: Credit Processing
- Dischem will process the return upon receipt of the goods.
- The supplier will receive a credit note for the value of the returned goods.
- The credit note can be used to offset future purchases from Dischem.
Additional Guidelines
- Return Period: Goods must be returned within 30 days of the original purchase date.
- Exceptions: Dischem may accept returns beyond 30 days in exceptional circumstances.
- Damaged Goods: If the goods are damaged during shipping, the supplier should contact Dischem immediately.
- Non-Returnable Goods: Certain items, such as perishable goods or prescription medications, may not be returnable.
- Proof of Purchase: The supplier may be required to provide a copy of the original purchase order or invoice.
- Communication: The supplier should maintain open communication with the Dischem Returns Department throughout the return process.
Step 1: Contact Dischem
- The supplier must contact the Dischem Returns Department via email or phone to initiate the return process.
Step 2: Obtain Return Authorization (RA) Number
- The Returns Department will issue an RA number to the supplier.
- The supplier must include the RA number on all returned goods.
Step 3: Prepare Goods for Return
- The supplier must ensure that the goods are in good condition and match the original order.
- The goods must be packaged securely and clearly labeled with the RA number.
Step 4: Ship Returned Goods
- The supplier must arrange for shipping the returned goods to the designated Dischem warehouse.
- The RA number must be displayed prominently on the shipping label.
Step 5: Document Return
- The supplier must maintain a copy of the shipping documentation and tracking information.
Step 6: Credit Processing
- Dischem will process the return upon receipt of the goods.
- The supplier will receive a credit note for the value of the returned goods.
- The credit note can be used to offset future purchases from Dischem.
Additional Guidelines
- Return Period: Goods must be returned within 30 days of the original purchase date.
- Exceptions: Dischem may accept returns beyond 30 days in exceptional circumstances.
- Damaged Goods: If the goods are damaged during shipping, the supplier should contact Dischem immediately.
- Non-Returnable Goods: Certain items, such as perishable goods or prescription medications, may not be returnable.
- Proof of Purchase: The supplier may be required to provide a copy of the original purchase order or invoice.
- Communication: The supplier should maintain open communication with the Dischem Returns Department throughout the return process.
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