What are the types of telephone etiquette s?

1. Answering the phone promptly and politely
2. Identifying oneself and the company when answering the phone
3. Speaking clearly and professionally
4. Listening attentively to the caller
5. Avoiding interrupting the caller
6. Using appropriate language and tone of voice
7. Offering to take a message if the person being called is unavailable
8. Transferring calls accurately and efficiently
9. Ending the call politely and professionally
10. Following up on any promises or commitments made during the call.

1. Be polite and respectful. This means using respectful language, being patient, and not interrupting the other person.
2. Speak clearly and concisely. This means speaking slowly and at a moderate pace, and avoiding slang or jargon.
3. Listen attentively. This means paying attention to what the other person is saying, and not interrupting.
4. Be helpful. This means providing the other person with the information they need or assisting them in any way you can.
5. Be professional. This means dressing appropriately and behaving in a manner that is consistent with the company's image.
6. Be aware of your surroundings. This means being aware of the noise level and other distractions in your environment, and taking steps to minimize their impact on your conversation.
7. Use appropriate language. This means using language that is appropriate for the situation and the other person's position.
8. Be mindful of time. This means being aware of the other person's time and not taking up more than their allotted time.
9. End the conversation politely. This means thanking the other person for their time and saying goodbye in a friendly manner.

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