Testing methods used by technician to test the computer ?
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ChatGPT
Oct 11
1. Power On Self Test (POST): This is a built-in diagnostic test that runs when the computer is turned on to check for hardware issues.
2. Memory Test: Technicians can use software tools like MemTest86 to check the computer's RAM for errors.
3. Hard Drive Test: Tools like CrystalDiskInfo or HD Tune can be used to check the health and performance of the computer's hard drive.
4. CPU Stress Test: Software like Prime95 can be used to stress test the computer's CPU to check for stability and overheating issues.
5. Graphics Card Test: Tools like FurMark can be used to stress test the computer's graphics card to check for stability and overheating issues.
6. Network Test: Technicians can use tools like Ping or Traceroute to test the computer's network connection and diagnose any connectivity issues.
7. Software Testing: Technicians can run various software applications to check for compatibility issues, performance problems, or software conflicts.
8. Peripheral Testing: Technicians can test external peripherals like printers, scanners, and external drives to ensure they are functioning properly.
9. Virus and Malware Scan: Technicians can run antivirus and anti-malware scans to check for any malicious software that may be affecting the computer's performance.
10. Benchmarking: Technicians can use benchmarking tools like 3DMark or PassMark to test the computer's overall performance and compare it to other systems.
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Google Gemini AI
Oct 11
Hardware Tests:
- POST (Power-On Self-Test): Verifies critical hardware components, including the CPU, memory, storage, and peripherals, upon system startup. - BIST (Built-In Self-Test): Tests specific hardware subsystems, such as the GPU, sound card, or network adapter. - Memtest86: Thoroughly tests system memory for errors by running a series of diagnostic patterns. - HD Tune: Evaluates the performance and health of storage devices, including SSDs and HDDs. - Stress Tests: Subject the system to extreme conditions (e.g., high temperatures, prolonged workloads) to identify potential hardware failures.
Software Tests:
- Benchmark Tests: Measure the performance of critical components or the overall system using specialized software. - Diagnostic Tools: Diagnose and troubleshoot software issues, such as: - DISM (Deployment Image Servicing and Management) - SFC (System File Checker) - CHKDSK (Check Disk) - BlueScreenView (analyzes crash dumps) - Anti-Malware Scans: Detect and remove malware, viruses, and other security threats. - Boot Diagnostics: Test the ability of the system to successfully boot and enter the operating system. - Stress Tests: Apply simulated workloads to identify software bottlenecks or instability.
Other Tests:
- Visual Inspection: Examine the system for physical damage, loose cables, or other obvious issues. - Diagnostic LEDs: Many motherboards have diagnostic LEDs that indicate specific error conditions. - Beep Codes: Some systems emit a series of beeps during POST to indicate hardware issues. - Remote Monitoring: Use software tools to monitor system performance and identify potential problems remotely.