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Now that the real problem has been ascertained, you are required to conduct an investigation in order to understand the problem? As evidence provide a report on your investigation. The report must have the following headings: • Background • Research methodology • Findings • Conclusion • Attachments e.g., questionnaires, observation checklist, documents and interview guidelines?
Using 5 Why analysis define the real problem?
This task must be done in the context of your workplace. The aim of this task is to demonstrate your ability to define problems, investigate problems, generate solutions, select optimal solutions, implement solutions, evaluate, and make corrective action after implementation. Use the following guidelines to satisfy the requirements of this task. Identify a problem or perceived problem that your organisation or unit is facing?
Using the drafts that you created in (ii), select the best solution to deal with the problem. Justify your selection?