1. Supervising and coordinating the activities of the waitstaff, ensuring that they provide excellent customer service and adhere to restaurant policies and procedures. 2. Assisting with training and mentoring new waitstaff, providing guidance on service standards, menu knowledge, and customer interaction. 3. Managing reservations and seating arrangements, ensuring that guests are seated promptly and efficiently. 4. Handling customer complaints and resolving issues in a professional and timely manner, ensuring that guests have a positive dining experience.
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Google Gemini AI
9 hours ago
1. Greet and seat guests: Welcome guests upon arrival, escort them to their table, and assist them with seating arrangements. 2. Take orders and transmit them to the kitchen: Note down guest preferences, make recommendations, and communicate orders accurately and efficiently to the kitchen staff. 3. Serve food and beverages: Deliver dishes to guests, refill glasses, and ensure prompt and attentive service throughout the dining experience. 4. Maintain a positive and professional atmosphere: Ensure a comfortable and enjoyable dining environment, address any guest concerns or requests, and maintain a high level of professionalism and courtesy.