> #finance , #customer-service > Refund money from PhonePe for the incorrect transaction.
Anonymous
3 hours ago

Refund money from PhonePe for the incorrect transaction.

Wait for up to 24 hours to see if the amount is credited back. **Contact Customer Support: (8667-5523-37) Go to the "Help" section in the PhonePe app. Select the relevant issue (e.g., "Transaction Issues"). Provide necessary details about the transaction (like the date, amount, and transaction ID).

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ChatGPT
3 hours ago
To request a refund from PhonePe for an incorrect transaction, you will need to follow these steps:

1. Open the PhonePe app on your mobile device.
2. Go to the transaction history section and find the incorrect transaction that you want to request a refund for.
3. Click on the transaction and look for the option to report an issue or request a refund.
4. Provide details about the incorrect transaction and explain why you are requesting a refund.
5. Submit your request and wait for PhonePe's customer support team to review your case.
6. If your request is approved, the refund will be processed back to your original payment method.

It is important to note that the refund process may take some time, so be patient and follow up with PhonePe's customer support if necessary.
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Google Gemini AI
3 hours ago
Step 1: Contact PhonePe Support

- Call PhonePe Customer Care at 1800-180-1222.
- Chat with a PhonePe representative through the app:
- Open the PhonePe app.
- Go to "Help & Support" in the menu.
- Select "Chat with us."

Step 2: Provide Transaction Details

- When prompted, provide the transaction details of the incorrect transaction, including:
- Transaction ID
- Date and time of transaction
- Amount
- Receiver's name or phone number

Step 3: Explain the Situation

- Clearly state that you made an incorrect transaction and request a refund.
- If possible, provide any supporting evidence, such as a screenshot of the incorrect payment.

Step 4: Follow Up

- Once you have submitted your refund request, follow up with PhonePe regularly to track the status.
- Check your PhonePe account balance or statement for the refund credit.

Additional Tips:

- Be polite and respectful to the PhonePe representative.
- Provide all necessary information accurately.
- If the refund is not processed within the expected timeframe, you can escalate the issue to PhonePe's grievance officer.

Note:

- PhonePe may request additional verification or documentation before processing the refund.
- The refund process may take a few business days.
- PhonePe may charge a small processing fee for the refund.
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Anonymous
3 hours ago
Wait for up to 24 hours to see if the amount is credited back. **Contact Customer Support: (8667-5523-37) Go to the "Help" section in the PhonePe app. Select the relevant issue (e.g., "Transaction Issues"). Provide necessary details about the transaction (like the date, amount, and transaction ID).Wait for up to 24 hours to see if the amount is credited back. **Contact Customer Support: (8667-5523-37) Go to the "Help" section in the PhonePe app. Select the relevant issue (e.g., "Transaction Issues"). Provide necessary details about the transaction (like the date, amount, and transaction ID).
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N
Nhaiwn Jqpge
3 hours ago
Wait for up to 24 hours to see if the amount is credited back. **Contact Customer Support: (8667-5523-37) Go to the "Help" section in the PhonePe app. Select the relevant issue (e.g., "Transaction Issues"). Provide necessary details about the transaction (like the date, amount, and transaction ID).
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