Collaborative Tools
- Hinds, P. J., Carley, K. M., Krackhardt, D., & Wholey, D. (2000). Email networks in an R&D organization: A test of the small world hypothesis. Organization Science, 11(4), 434-446. (Demonstrates how email networks facilitate communication and collaboration in organizations.)
- Kane, G. C., & Alavi, M. (2007). Antecedents of organizational collaboration: A meta-analysis. Academy of Management Journal, 50(5), 1053-1081. (Identifies factors that drive organizational collaboration, including the use of collaborative tools.)
- Olson, G. M., & Olson, J. S. (2000). Distance matters. Human-Computer Interaction, 15(2-3), 139-178. (Explores the impact of physical distance on collaboration and highlights the importance of bridging distances with technology.)
Gathering and Persuasive Functions
- Bazerman, M. H., & Moore, D. A. (2013). Negotiating rationally. Princeton University Press. (Discusses the role of gathering information in negotiation and persuasion.)
- Chaiken, S., & Trope, Y. (1999). Dual-process theories in social psychology. Guilford Press. (Presents the Elaboration Likelihood Model, which explains how people process persuasive messages based on the amount of information they have available.)
- Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. Advances in Experimental Social Psychology, 19, 123-205. (Provides an in-depth analysis of the Elaboration Likelihood Model and its implications for persuasion.)