Mention aterst ten points of handling impaired passengers?
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Jan 27
1. Treat the impaired passenger with respect and dignity, recognizing their individual needs and abilities. 2. Communicate clearly and effectively, using simple language and visual aids if necessary. 3. Provide assistance with boarding and disembarking, ensuring ramps or lifts are available if required. 4. Offer priority seating and ensure there is enough space for the passenger to maneuver comfortably. 5. Be patient and understanding, allowing the passenger extra time to move or perform tasks. 6. Offer assistance with stowing and retrieving luggage, ensuring it is easily accessible. 7. Provide clear instructions and guidance during emergency procedures, ensuring the passenger understands what to do. 8. Be aware of any specific medical conditions or allergies the passenger may have, and be prepared to provide appropriate assistance if needed. 9. Offer assistance with personal care needs, such as using the restroom or accessing medication. 10. Ensure the passenger feels safe and secure throughout the journey, addressing any concerns or anxieties they may have.