List and categorize common types of customer complaints in the automotive industry.

1. Quality of service complaints:
- Poor communication from service advisors or technicians
- Delays in completing repairs or maintenance
- Incomplete or unsatisfactory work done on the vehicle
- Lack of transparency in pricing or additional charges

2. Product-related complaints:
- Defective parts or components
- Recalls or safety issues with the vehicle
- Poor performance or reliability of the vehicle
- Inaccurate information provided by sales staff

3. Customer service complaints:
- Rude or unhelpful staff
- Difficulty scheduling appointments or getting in touch with the dealership
- Lack of follow-up or resolution to previous complaints
- Unresolved issues with warranty claims or insurance

4. Billing and payment complaints:
- Overcharging for services or repairs
- Disputes over warranty coverage or insurance claims
- Incorrect billing or invoicing
- Difficulty obtaining refunds or reimbursements

5. General complaints:
- Unsatisfactory cleanliness or condition of the dealership or service center
- Inconvenient location or hours of operation
- Lack of amenities or customer perks
- Poor overall experience with the dealership or manufacturer.

Vehicle Performance
- Engine problems (e.g., stalling, misfiring)
- Transmission issues (e.g., slipping gears, jerky shifting)
- Brake malfunctions (e.g., spongy pedal, squealing)
- Suspension problems (e.g., bumpy ride, poor handling)

Electrical Issues
- Battery problems (e.g., dead battery, slow cranking)
- Lighting malfunctions (e.g., dim headlights, non-functioning tail lights)
- Electrical system issues (e.g., flickering lights, power loss)

Vehicle Interior
- Seat and upholstery problems (e.g., torn seats, squeaky noises)
- Dashboard and instrument panel issues (e.g., malfunctioning gauges, non-functioning buttons)
- Climate control issues (e.g., faulty air conditioning, weak heater)

Exterior Appearance
- Body damage (e.g., dents, scratches)
- Paint defects (e.g., peeling paint, color fading)
- Trim and accessories issues (e.g., missing or broken parts)

Service Experience
- Poor customer service (e.g., rude staff, long wait times)
- Ineffective repairs (e.g., problems persisting after servicing)
- Overcharging (e.g., inflated prices for parts and labor)
- Warranty issues (e.g., exclusions, denial of claims)

Safety Concerns
- Concerns about vehicle safety features (e.g., malfunctioning airbags, unreliable brakes)
- Reporting of safety hazards or defects to manufacturers or regulatory agencies