Identify two benefits associated with building a loyal customer base?
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ChatGPT
Jul 1
1. Repeat business: Loyal customers are more likely to make repeat purchases from a business, leading to a steady stream of revenue. This can help increase sales and profitability over time.
2. Word-of-mouth marketing: Loyal customers are more likely to recommend a business to their friends, family, and colleagues. Positive word-of-mouth can help attract new customers and expand the customer base without the need for expensive marketing campaigns.
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Google Gemini AI
Jul 1
1. Increased revenue: Loyal customers are more likely to make repeat purchases, which can lead to increased revenue for the business. 2. Reduced marketing costs: Acquiring new customers is more expensive than retaining existing ones. A loyal customer base can help reduce marketing costs by providing a steady stream of revenue.