Identify any two types of listening and say in which circumstances each would be appropriate?

1. Active listening: Active listening involves fully concentrating on what is being said, understanding the message, and responding appropriately. This type of listening is appropriate in situations where someone is seeking emotional support, sharing personal experiences, or discussing complex ideas that require careful attention and understanding.

2. Reflective listening: Reflective listening involves paraphrasing or summarizing what the speaker has said to show understanding and empathy. This type of listening is appropriate in situations where someone is expressing strong emotions, seeking validation, or trying to work through a problem. Reflective listening can help the speaker feel heard and understood, leading to better communication and connection.