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2 answers
1. Visit the Ledger Support website: Go to the official Ledger Support website at https://support.ledger.com/hc/en-us.
2. Click on the "Contact Us" option: Look for the "Contact Us" or "Support" option on the website and click on it.
3. Choose your preferred contact method: You may have the option to contact Ledger support through live chat, email, or phone. Select the option that allows you to speak directly to a live agent.
4. Provide your information: You may be asked to provide your name, email address, and a brief description of your issue before being connected to a live agent.
5. Wait for a response: Once you have submitted your request, wait for a live agent to respond to your inquiry. Be patient as it may take some time for them to address your issue.
6. Communicate with the live agent: Once connected, explain your issue clearly and provide any necessary information or details to help the live agent assist you effectively.
By following these steps, you should be able to speak directly to a Ledger wallet live agent and get the assistance you need.
- Send an email to support@ledger.com and provide a detailed description of your issue.
Via Live Chat:
- Step 1: Visit the Ledger support website: https://support.ledger.com/hc/en-us
- Step 2: Click on the "Contact Technical Support" button in the bottom right corner.
- Step 3: Select "Start a conversation" and fill out the required fields.
- Step 4: Click on "Connect to chat" to start a conversation with a live agent.
Via Phone:
- Contact the Ledger Support phone number: +1 (855) 916 9786 (Available Monday-Friday, 7:00 AM to 5:00 PM PST)
Additional Tips:
- Be prepared: Provide as much information as possible about your issue, including the specific Ledger product you're using and any error messages you've encountered.
- Be specific: Clearly state the problem you're experiencing and what you've tried to resolve it.
- Be patient: Live agents may be busy assisting other customers. Wait for your turn patiently and avoid being demanding.
- Follow instructions: Carefully follow any instructions or guidance provided by the agent to troubleshoot your issue.
- Be respectful: Even if you're frustrated, it's important to communicate with the agent in a polite and respectful manner.
