How to report a PhonePe wrong transaction refund complaint?

To report a PhonePe wrong transaction refund complaint, you can follow these steps:

1. Open the PhonePe app on your mobile device.

2. Go to the "My Money" section and select "My Transactions".

3. Find the transaction for which you are seeking a refund and click on it.

4. Scroll down to the bottom of the transaction details page and click on the "Need Help?" option.

5. Select the appropriate category for your complaint (e.g. "Refund not received", "Transaction dispute", etc.).

6. Provide a detailed description of the issue and any relevant information or evidence that supports your claim.

7. Submit the complaint and wait for a response from PhonePe's customer support team.

Alternatively, you can also contact PhonePe customer support directly through their website or by calling their helpline number to report the wrong transaction refund complaint.

Steps to Report a PhonePe Wrong Transaction Refund Complaint:

1. Gather Evidence:

- Collect the transaction details, including the transaction ID, amount, date, and recipient's details.
- Take screenshots of the transaction history and any relevant messages or emails.

2. Contact PhonePe Support:

- Via Phone: Call PhonePe's customer support at 080-68727374 (toll-free) or +91-80-68727374 (international).
- Via Email: Write an email to care@phonepe.com with the subject line "Wrong Transaction Refund Complaint."

3. Provide Details:

- Clearly explain that the transaction was a mistake and provide the evidence you have gathered.
- State the reason for the wrong transaction (e.g., incorrect recipient, duplicate payment).
- Request a refund of the transaction amount.

4. Be Polite and Patient:

- Remain polite and respectful even if you are frustrated.
- Be patient as the refund process may take some time.

5. Follow Up:

- If you don't receive a response within a few days, follow up with PhonePe support through the same channel you used to initiate the complaint.
- Keep all communication and documentation related to the complaint for reference.

Additional Tips:

- If the wrong transaction was made to an unknown recipient, consider filing a police complaint to report fraud.
- If you notice any unauthorized transactions on your PhonePe account, change your password immediately and contact PhonePe support.
- Be aware of phishing scams where fraudsters may try to trick you into sharing your PhonePe credentials or sensitive information.

If you used the payee's mobile number while transferring amount through PhonePe,0878-9980-025 try contacting the person and request him/her to return the money to you.

If you used the payee's mobile number while transferring amount through PhonePe,08789+980-025 try contacting the person and request him/her to return the money to you.

If you used the payee's mobile number while transferring amount through PhonePe,0878-9980-025 try contacting the person and request him/her to return the money to you.

If you used the payee's mobile number while transferring amount through PhonePe,08789-9800-25 try contacting the person and request him/her to return the money to you.