How to refund money from PhonePe?

To refund money from PhonePe, you can follow these steps:

1. Open the PhonePe app on your mobile device.

2. Go to the "Transactions" tab and select the transaction for which you want to initiate a refund.

3. Click on the transaction and you will see an option to "Refund" at the bottom of the screen.

4. Enter the amount you want to refund and provide a reason for the refund.

5. Click on "Refund" to initiate the refund process.

6. The refund will be processed and the money will be credited back to the original payment method used for the transaction.

Please note that the refund process may take a few days to reflect in your account, depending on the payment method and bank processing times.

Refund Money Sent through PhonePe

Step 1: Open PhonePe App

- Launch the PhonePe app on your smartphone.

Step 2: Go to Transaction History

- Tap on the "My Money" tab at the bottom of the screen.
- Select "Transaction History."

Step 3: Find the Transaction

- Scroll down to find the transaction you want to refund.
- Tap on the transaction details.

Step 4: Check Refund Eligibility

- Check if the refund is eligible. Some transactions, such as online purchases or payments to merchants, may not be refundable.

Step 5: Initiate Refund

- If the transaction is refundable, tap on the "Request Refund" option below the transaction details.

Step 6: Enter Details

- Enter the amount you want to refund. You can refund the full or partial amount.
- Provide a brief reason for the refund (optional).

Step 7: Confirm Refund

- Review the details and tap on "Confirm."

Step 8: Track Refund

- You will receive a confirmation message from PhonePe.
- The refunded amount will be credited to the recipient's PhonePe wallet or bank account within 24-48 hours.
- You can track the refund status under "Transaction History."

Refund Timeline:

- PhonePe typically processes refunds within 24-48 hours.
- If the recipient does not receive the refund within this timeframe, they should contact PhonePe customer support.

Additional Notes:

- You cannot refund money sent through UPI Collect requests.
- If you have not received a refund after 48 hours, contact PhonePe customer support at 0800-800-1066.
- Some transactions may have a processing fee associated with refunds. PhonePe will inform you about any applicable fees before the refund is processed.

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