Lonic Chida
Nov 15, 2023
How to help battery of hp elitebook 820 to charge if it is not charging?
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Nov 15, 2023
If your HP EliteBook 820 is not charging, there are several steps you can take to troubleshoot and potentially resolve the issue:
1. Check the power adapter: Ensure that the power adapter is properly connected to both the laptop and the power outlet. Make sure there are no loose connections or damaged cables. Try using a different power outlet or a different power adapter if available.
2. Inspect the charging port: Examine the charging port on the laptop for any physical damage or debris that may be obstructing the connection. If you notice any issues, contact HP support or a professional technician for assistance.
3. Reset the laptop: Sometimes, a simple reset can fix charging issues. Shut down the laptop, unplug the power adapter, remove the battery (if possible), and hold down the power button for about 15 seconds. Then, reinsert the battery (if removed), plug in the power adapter, and turn on the laptop.
4. Update the BIOS and drivers: Outdated BIOS or drivers can sometimes cause charging problems. Visit the HP support website, enter your laptop's model number, and download the latest BIOS and driver updates. Install them following the provided instructions.
5. Check battery health: Use the HP Support Assistant or a similar software to check the battery health. If the battery is old or damaged, it may need to be replaced.
6. Perform a battery calibration: Calibrating the battery can help improve its performance and accuracy. Fully charge the laptop, then let it discharge completely until it shuts down. Plug in the power adapter and charge it again without turning it on. Repeat this process a few times to calibrate the battery.
7. Contact HP support: If none of the above steps resolve the issue, it is recommended to contact HP support or a professional technician for further assistance. They can provide specific troubleshooting steps or arrange for a repair if necessary.
1. Check the power adapter: Ensure that the power adapter is properly connected to both the laptop and the power outlet. Make sure there are no loose connections or damaged cables. Try using a different power outlet or a different power adapter if available.
2. Inspect the charging port: Examine the charging port on the laptop for any physical damage or debris that may be obstructing the connection. If you notice any issues, contact HP support or a professional technician for assistance.
3. Reset the laptop: Sometimes, a simple reset can fix charging issues. Shut down the laptop, unplug the power adapter, remove the battery (if possible), and hold down the power button for about 15 seconds. Then, reinsert the battery (if removed), plug in the power adapter, and turn on the laptop.
4. Update the BIOS and drivers: Outdated BIOS or drivers can sometimes cause charging problems. Visit the HP support website, enter your laptop's model number, and download the latest BIOS and driver updates. Install them following the provided instructions.
5. Check battery health: Use the HP Support Assistant or a similar software to check the battery health. If the battery is old or damaged, it may need to be replaced.
6. Perform a battery calibration: Calibrating the battery can help improve its performance and accuracy. Fully charge the laptop, then let it discharge completely until it shuts down. Plug in the power adapter and charge it again without turning it on. Repeat this process a few times to calibrate the battery.
7. Contact HP support: If none of the above steps resolve the issue, it is recommended to contact HP support or a professional technician for further assistance. They can provide specific troubleshooting steps or arrange for a repair if necessary.
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