How to file a complaint against Flipkart?

If you have a complaint against Flipkart, you can follow these steps to file a complaint:

1. Contact Flipkart customer service: The first step is to try to resolve the issue directly with Flipkart's customer service team. You can reach out to them through their website, app, or by calling their customer service hotline.

2. Write a formal complaint: If you are unable to resolve the issue with customer service, you can write a formal complaint detailing the problem you are facing. Make sure to include all relevant details such as your order number, the product in question, and any communication you have had with Flipkart so far.

3. Submit the complaint: You can submit your complaint through Flipkart's website or app. Look for a dedicated section for complaints or feedback and follow the instructions to submit your complaint.

4. Contact consumer protection agencies: If you are still not satisfied with Flipkart's response, you can contact consumer protection agencies in your area. They can provide guidance on how to escalate your complaint and may be able to help you resolve the issue.

5. Consider legal action: If all else fails, you may want to consider taking legal action against Flipkart. Consult with a lawyer to understand your options and the best course of action to take.

Remember to keep all documentation related to your complaint, including emails, order confirmations, and any communication with Flipkart. This will help support your case and ensure a quicker resolution to your complaint.

Step 1: Try to Resolve Directly with Flipkart

- Contact Flipkart customer support through their hotline, email, or live chat.
- Explain your complaint clearly and provide supporting evidence (if any).
- Attempt to resolve the issue amicably with Flipkart's customer service team.

Step 2: File a Complaint with National Consumer Helpline (NCH)

- Call the NCH toll-free number: 1915 or 1800-11-4000
- Register your complaint by providing your personal details, order number, and complaint details.
- NCH will forward your complaint to Flipkart for resolution.

Step 3: File a Complaint with Consumer Court

- If you are unable to resolve the issue with Flipkart or NCH, you can file a complaint with the district consumer court in your area.
- You will need to submit a written complaint along with supporting documents.
- The court will schedule a hearing where both parties will present their case.

Step 4: Contact Dispute Resolution Platform

- File a complaint with an online dispute resolution platform such as Consumer Mediation or Lok Adalat.
- These platforms provide a neutral and cost-effective way to resolve consumer disputes.

Step 5: Social Media Complaint

- Reach out to Flipkart on social media platforms like Twitter or Facebook.
- Publicly share your complaint and tag Flipkart to draw their attention and get a quick response.

Tips for Filing a Complaint:

- Clearly state the nature of your complaint and provide specific details.
- Gather supporting evidence such as order confirmation, correspondence with Flipkart, and any defective product photos.
- Be polite and professional in all your interactions.
- Follow up regularly to track the progress of your complaint.
- Keep a record of all communication and documentation related to your complaint.

How do I complain to Flipkart? To get Flipkart's customer service team, you can call them at 0952~9926~010 or 9529-926-010 or you can email them at cs@flipkart.com. Additionally, you can submit a complaint through their website's customer support portal issue.

How do I complain to Flipkart? To get Flipkart's customer service team, you can call them at 0952~9926~010 or 9529-926-010 or you can email them at cs@flipkart.com. Additionally, you can submit a complaint through their website's customer support portal issue.

How do I complain to Flipkart? To get Flipkart's customer service team, you can call them at 0952~9926~010 or 9529-926-010 or you can email them at cs@flipkart.com. Additionally, you can submit a complaint through their website's customer support portal issue.

How do I complain to Flipkart? To get Flipkart's customer service team, you can call them at 0952~9926~010 or 9529-926-010 or you can email them at cs@flipkart.com. Additionally, you can submit a complaint through their website's customer support portal issue.

How do I complain to Flipkart? To get Flipkart's customer service team, you can call them at 0952~9926~010 or 9529-926-010 or you can email them at cs@flipkart.com. Additionally, you can submit a complaint through their website's customer support portal issue.

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