How: to complain: against a Navi: loan?-h?

If you have a complaint against a Navi loan, you can follow these steps:

1. Contact the customer service department of the Navi loan provider and explain your complaint in detail. Provide any relevant documentation or evidence to support your claim.

2. If you are not satisfied with the response from the customer service department, escalate your complaint to a manager or supervisor.

3. If the issue is still not resolved, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or your state's attorney general's office.

4. Consider seeking legal advice or assistance if necessary, especially if you believe the Navi loan provider has violated any laws or regulations.

Remember to keep records of all communication and documentation related to your complaint for reference.

How to Complain Against a Navi Loan

Contact the Loan Servicer

- Identify the company that is servicing your Navi loan.
- Call their customer service line and request to lodge a complaint.
- Explain the issue you are facing and provide relevant details.

Submit a Written Complaint

- You can also file a complaint through email or mail.
- Include your loan details, a description of the complaint, and any supporting documentation.
- Send the complaint to the following address:

Navi Finserv Private Limited
2nd Floor, Unitech Cyber Park,
Sector 39, Gurugram - 122002

Contact the Reserve Bank of India (RBI)

- If you are not satisfied with the response from the loan servicer, you can escalate the complaint to the RBI.
- You can file an online complaint through the RBI's website: https://cms.rbi.org.in/cms/complaint.aspx
- Or, you can write a complaint and send it to the following address:

Reserve Bank of India
Complaint Management System,
Central Office, 11th Floor, Shahid Bhagat Singh Marg,
Fort, Mumbai - 400001

Include the following information in your complaint:

- Your name and contact details
- Loan details (account number, borrower's name)
- A detailed description of the complaint
- Copies of any supporting documents

Follow Up

- Keep track of your complaint and follow up regularly for updates.
- If the issue is not resolved promptly, you may consider seeking legal advice.

Additional Tips:

- Be clear and specific about your complaint.
- Provide as much evidence as possible to support your claim.
- Be patient and follow the process through to completion.
- Escalate your complaint to the highest level if necessary.

How to complain against Navi?

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