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2 answers
1. Dial Comcast's customer service phone number: 1-800-XFINITY (1-800-934-6489).
2. Listen to the automated menu options and wait for the prompt to speak to a representative.
3. Press the appropriate number or say "speak to a representative" to be connected to a live person.
4. You may need to provide your account information or answer some security questions to verify your identity.
5. Once connected, explain your issue or question to the customer service representative and they will assist you accordingly.
Alternatively, you can also try reaching out to Comcast through their online chat support or social media channels for assistance from a live person.
1. Dial Comcast's customer service number: 1-800-COMCAST (1-800-266-2278)
2. Say "Representative" when prompted.
3. Listen to the automated prompts and follow the instructions.
Live Chat:
1. Go to Comcast's support website: https://www.xfinity.com/support/contact-us
2. Click on "Chat with us" in the top menu.
3. Select the appropriate topic or issue from the list.
4. Type "Agent" in the chat box and press Enter.
Twitter:
1. Tweet at @XfinitySupport.
2. State your issue or request clearly.
3. Use #Xfinity or #Comcast in your tweet.
4. A live agent will usually respond within a few minutes.
Tips:
- Be patient, as wait times can vary.
- Have your account number or details ready to provide to the agent.
- If you are unable to reach a live person through the above methods, try again at different times of day or on different days.
