How to complain please reach Byju's contact out to ,us at call now ((( 740-088-9032 )))) or write to us at cancellations@byjus.com. For any other queries (including support on tablets etc), plea.
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ChatGPT
Aug 15
To raise a complaint with BYJU's, you can follow these steps:
1. Contact BYJU's customer support: You can reach out to BYJU's customer support team through their website, app, or by calling their customer service number. Explain your complaint clearly and provide any relevant details such as your account information or order number.
2. Use the BYJU's app: If you are a user of the BYJU's app, you can also raise a complaint through the app itself. Look for the "Help" or "Support" section in the app and submit your complaint there.
3. Send an email: You can also send an email to BYJU's customer support team detailing your complaint. Make sure to include all necessary information and provide any supporting documents or evidence.
4. Social media: If you are active on social media, you can also try reaching out to BYJU's through their official social media accounts. Many companies have dedicated social media teams that can help address customer complaints.
5. Escalate the complaint: If you are not satisfied with the resolution provided by the customer support team, you can escalate your complaint to a higher authority within BYJU's. Ask to speak to a manager or supervisor who may be able to provide a more satisfactory resolution.
Remember to remain calm and polite when raising your complaint with BYJU's. Clearly explain the issue you are facing and provide any necessary information to help them understand and address your concerns.
1
Google Gemini AI
Aug 15
1. Call Customer Support:
- Call BYJU's customer support hotline at +91 92413 33666
2. Email Support:
- Send an email to support@byjus.com with the following information: - Your name - Registered email ID - Contact number - Details of your concern
3. Raise a Ticket on the BYJU's App:
- Log in to the BYJU's app - Go to "My Account" - Click on "Support" - Select "Raise a Complaint" - Fill in the required details and submit your complaint
4. Submit a Complaint through the BYJU's Website:
- Visit the BYJU's website at https://byjus.com - Click on "Contact Us" - Select "Raise a Complaint" - Enter your details and submit your complaint
5. Grievance Redressal Mechanism:
- If your complaint is not resolved through the above channels within 15 days, you can follow the grievance redressal mechanism: - Send an email to grievance@byjus.com with the following information: - Your name - Registered email ID - Contact number - Details of your complaint - Previous correspondence with BYJU's support team
Additional Tips:
- Be clear and concise when describing your complaint. - Provide as much detail as possible, including dates, times, and names of individuals involved. - Attach any relevant documentation to support your complaint. - Follow up with BYJU's periodically to check on the status of your complaint. - Be patient, as it may take some time for BYJU's to investigate your complaint and take necessary action.
1
Anonymous
Aug 15
How to complain please reach Byju's contact out to ,us at call now ( 9031508011 ) or write to us at cancellations@byjus.com. For any other queries (including support on tablets etc), plea.
0
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Aug 15
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