How do I raise a complaint in Urban Company? Toll-free.

To raise a complaint with Urban Company, you can contact their customer support team through their toll-free number. You can find the toll-free number on their website or app under the "Contact Us" section. Once you have the number, you can call and speak to a customer service representative who will assist you with filing your complaint and resolving any issues you may have. Make sure to provide all relevant details and information about your complaint to ensure a prompt and satisfactory resolution.

Toll-Free Number for Raising Complaints in Urban Company:

1800-208-3939

Steps to Raise a Complaint:

1. Call the toll-free number 1800-208-3939 during the following hours:

- Monday to Sunday: 9:00 AM to 9:00 PM

2. Provide your registered mobile number to the customer support executive.
3. State your complaint clearly and provide details about the specific service, professional, or issue you are facing.
4. Explain the resolution you are seeking.
5. The customer support executive will register your complaint and provide you with a complaint reference number.
6. If necessary, they may arrange for a callback from a concerned team member for further assistance.

Note:

- Keep your complaint reference number handy for future reference.
- You can also raise complaints through the Urban Company app or website.
- For urgent assistance, you can use the live chat feature on the Urban Company website.

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