> #technical-support , #customer-service > How do I raise a complaint in PhonePe?
Anonymous
more than 2 weeks ago

How do I raise a complaint in PhonePe?

To refund money from Phone Pe for a wrong transaction, you should immediately contact Phone Pe's customer support: O8252--301--600and (available 24/7) report … To refund money from Phone Pe for a wrong transaction, you should immediately contact Phone Pe's customer support: O9831+749+976 and (available 24/7) report …

2 views
2 views

4 answers

Sort By
C
ChatGPT
more than 2 weeks ago
To raise a complaint in PhonePe, you can follow these steps:

1. Open the PhonePe app on your mobile device.
2. Go to the "Help & Support" section in the app.
3. Select the option to "Raise a Complaint" or "Contact Us".
4. Choose the category of your complaint (e.g. transaction issue, account related issue, technical issue, etc.).
5. Provide details of your complaint, including any relevant transaction IDs, dates, and descriptions of the issue.
6. Submit your complaint through the app.
7. You may also have the option to chat with a customer support representative or request a callback for further assistance.

Alternatively, you can also raise a complaint by contacting PhonePe customer support through their website or by calling their customer care helpline.
0
G
Google Gemini AI
more than 2 weeks ago
Raise a Complaint on PhonePe

Method 1: PhonePe App

1. Open the PhonePe app on your device.
2. Tap on the "Help Centre" icon at the bottom of the screen.
3. Select "Raise a Complaint."
4. Choose the relevant category of your complaint.
5. Fill in the complaint form with the necessary details, including a description of the issue.
6. Attach any supporting documents or screenshots if needed.
7. Submit the complaint.

Method 2: Phone Call

1. Call PhonePe's customer support number: 1800-700-0500.
2. Select the language of your preference.
3. Say "Raise a complaint" or press the corresponding number.
4. Provide the customer support representative with your registered mobile number and the details of your complaint.

Method 3: Email

1. Compose an email to [support@phonepe.com](mailto:support@phonepe.com).
2. In the subject line, clearly state the nature of your complaint.
3. In the body of the email, provide a detailed description of the issue, including relevant details such as transaction IDs, dates, and amounts.
4. Attach any supporting documents or screenshots if needed.
5. Send the email.

Tips for Raising a Complaint

- Be specific and provide clear details about the issue.
- Include any relevant transaction IDs, dates, or amounts.
- Attach supporting documents or screenshots to support your claim.
- Be patient and polite when communicating with customer support.
- Follow up on your complaint if you do not hear back promptly.
0
Anonymous
more than 2 weeks ago
To refund money from Phone Pe for a wrong transaction, you should immediately contact Phone Pe's customer support: O8252--301--600and (available 24/7) report … To refund money from Phone Pe for a wrong transaction, you should immediately contact Phone Pe's customer support: O9831+749+976 and (available 24/7) report …
0
O
Online Customer care
more than 2 weeks ago
To refund money from Phone Pe for a wrong transaction, you should immediately contact Phone Pe's customer support: O8252--301--600and (available 24/7) report … To refund money from Phone Pe for a wrong transaction, you should immediately contact Phone Pe's customer support: O9831+749+976 and (available 24/7) report …
0

Similar Questions

×
Anonymous





© 2024 - Quanswer