How do I raise a complaint in Croma?-7400889032?

To raise a complaint with Croma, you can follow these steps:

1. Contact Croma customer service at 7400889032. Explain your issue and provide all relevant details such as your order number, product details, and the nature of the complaint.

2. If the customer service representative is unable to resolve your complaint, ask to speak to a supervisor or manager.

3. If your complaint is still not resolved, you can escalate it further by contacting Croma's corporate office or filing a complaint on their website.

4. Make sure to keep a record of all communication with Croma, including dates, times, and names of the representatives you spoke to.

5. If you are still unsatisfied with the resolution provided by Croma, you can consider filing a complaint with consumer protection agencies or seeking legal advice.

Remember to remain calm and polite when raising your complaint, as this will help facilitate a quicker resolution.

Steps to Raise a Complaint with Croma:

1. Contact Croma Customer Support:

- Call: 7400889032
- Email: [email protected]
- Social Media: Message Croma on Facebook or Twitter

2. Provide Details:

- State your name, contact number, and email address.
- Describe the issue or complaint you have.
- Provide any relevant order number, product details, or receipts.

3. Follow Instructions:

- The customer support representative will guide you through the complaint process.
- They may ask for additional information or documentation.

4. Resolution:

- Croma will investigate the complaint and attempt to resolve it promptly.
- The resolution may involve a refund, replacement, repair, or other appropriate action.

5. Track Status:

- You can track the status of your complaint by calling the customer support number or emailing [email protected]

Additional Tips:

- Be clear and specific about your complaint.
- Provide as much evidence as possible, such as pictures or receipts.
- Be polite and respectful when communicating with customer support.
- Follow up regularly to ensure your complaint is being handled.

How do I raise a complaint in Croma?
… but within the return window, the customer will have to call the Croma Helpline number +91 7400+889+9032 or write an email to customersupport@croma.com