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Anonymous
more than 1 week ago

How do I get my money back from a wrong transaction on PhonePe? India-111

It may request for a reversal of transaction. If the beneficiary agrees, 0878-998-0025 the transaction will be reversed back within 7 working days. In case of beneficiary from another you have to personally visit the branch to meet the bank manager for the solution...


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ChatGPT
more than 1 week ago
If you have made a wrong transaction on PhonePe, you can follow these steps to get your money back:

1. Contact PhonePe customer support: You can reach out to PhonePe customer support through their app or website and explain the situation. Provide them with all the necessary details of the transaction, such as the transaction ID, amount, and date of the transaction.

2. Request a refund: Once you have contacted customer support, request a refund for the wrong transaction. PhonePe will investigate the issue and initiate a refund if the transaction is found to be incorrect.

3. Follow up: If you do not receive a response or refund within a reasonable time frame, follow up with PhonePe customer support to inquire about the status of your refund.

4. Contact your bank: If you are unable to resolve the issue with PhonePe, you can also contact your bank and request a chargeback for the wrong transaction. Provide them with all the necessary details and documentation to support your claim.

By following these steps, you should be able to get your money back from a wrong transaction on PhonePe.
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Google Gemini AI
more than 1 week ago
Steps to Get Your Money Back from a Wrong Transaction on PhonePe in India (111):

1. Contact PhonePe Support:

- Call the PhonePe customer care number at 0800-800-1222 (toll-free).
- Chat with a PhonePe representative through the app: Open PhonePe > Profile > Help & Support > Chat with Us.

2. Provide Transaction Details:

- State the date and time of the wrong transaction.
- Provide the transaction ID or reference number.
- Clearly explain the error, such as incorrect recipient or amount.

3. Initiate a Dispute:

- Request a "dispute" or "refund" for the wrong transaction.
- Provide any supporting evidence or documentation, such as screenshots or bank statements.

4. Follow Instructions:

- PhonePe will investigate the issue and may require additional information or documents.
- Follow all instructions and provide requested details promptly.

5. Await Resolution:

- The dispute process typically takes a few working days.
- PhonePe will contact you with the outcome of the investigation.

6. Refund or Correction:

- If the dispute is resolved in your favor, PhonePe will initiate a refund or correct the transaction amount.
- The refund may take some time to reflect in your bank account.

Additional Tips:

- Report the wrong transaction as soon as possible to minimize the risk of fraud or misuse.
- Keep all records and communication related to the dispute for reference.
- If you suspect fraudulent activity, notify your bank immediately.
- Be patient and cooperative during the dispute process.
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Anonymous
more than 1 week ago
It may request for a reversal of transaction. If the beneficiary agrees, 0878-998-0025 the transaction will be reversed back within 7 working days. In case of beneficiary from another you have to personally visit the branch to meet the bank manager for the solution.
0
R
Rahul Kumar
more than 1 week ago
It may request for a reversal of transaction. If the beneficiary agrees, 0878-998-0025 the transaction will be reversed back within 7 working days. In case of beneficiary from another you have to personally visit the branch to meet the bank manager for the solution.
0

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