How do I file a complaint on Swiggy?

To file a complaint on Swiggy, you can follow these steps:

1. Visit the Swiggy website or open the Swiggy app on your mobile device.

2. Go to the "Help" or "Support" section on the website or app.

3. Look for the option to "File a Complaint" or "Contact Us" and click on it.

4. Choose the category that best fits your complaint, such as delivery issues, food quality, payment problems, etc.

5. Provide details about your complaint, including your order number, the issue you are facing, and any other relevant information.

6. Submit your complaint and wait for a response from Swiggy's customer support team.

Alternatively, you can also contact Swiggy's customer support directly through their helpline number or email address, which can usually be found on their website or app.

1. Through the Swiggy App:

- Open the Swiggy app on your device.
- Go to "My Orders."
- Locate the order you wish to complain about and click on it.
- Scroll down to the "Help" section.
- Click on "Submit Issue."
- Select the issue category and provide details about your complaint.
- Upload any supporting documents or photos if necessary.
- Submit your complaint.

2. Through the Swiggy Website:

- Visit the Swiggy website (www.swiggy.com).
- Log in to your account.
- Click on "Orders" in the top menu.
- Locate the order you wish to complain about and click on it.
- Click on the "Contact Us" tab.
- Select the issue category and provide details about your complaint.
- Upload any supporting documents or photos if necessary.
- Submit your complaint.

3. Via Email:

You can also file a complaint by emailing Swiggy's support team at help@swiggy.in. Include the following details in your email:

- Order number
- Date and time of order
- Issue category and brief description
- Any supporting documents or photos

4. Via Social Media:

Swiggy has a presence on various social media platforms. You can send your complaint as a direct message or post it as a comment on their official pages.

- Twitter: @swiggy_in
- Instagram: @swiggyindia
- Facebook: https://www.facebook.com/swiggyindia

Additional Tips:

- Be clear and concise in your complaint.
- Provide specific details about the issue you encountered.
- Be respectful and use a professional tone.
- Include your contact information so that Swiggy can reach out to you.
- Keep a record of your complaint, including the issue number or email confirmation.

How do I complain on Swiggy? you can contact their Grievance Redressal Officer at +91((8597+16-6570)). If you are not satisfied with the settlement of the complaint by the Grievance Redressal Officer of the NBFC, you may approach the nearest office…on.

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