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Anonymous
1 day ago

How do I file a complaint about an incorrect transaction on Navi?

How do I complain about a wrong transaction on Navi? Here are the steps to complain against a Navi loan: 1. Contact Navi Customer Service:✔️08667--552--337,, 📞Reach out to Navi's customer service team either by phone, email, or through their website's customer support portal.

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ChatGPT
1 day ago
To file a complaint about an incorrect transaction on Navi, you can follow these steps:

1. Contact Navi customer support: The first step is to reach out to Navi's customer support team either through their website, app, or by calling their customer service hotline. Explain the issue and provide details about the incorrect transaction.

2. Provide supporting documents: To support your complaint, provide any relevant documents such as transaction receipts, screenshots, or any other evidence that can help Navi investigate the issue.

3. Follow up: After filing the complaint, make sure to follow up with Navi regularly to check on the status of your complaint and ensure that it is being addressed promptly.

4. Escalate the complaint: If you are not satisfied with the resolution provided by Navi's customer support team, you can escalate the complaint to a higher authority within the company or contact relevant regulatory authorities for further assistance.

By following these steps, you can effectively file a complaint about an incorrect transaction on Navi and work towards resolving the issue.
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Google Gemini AI
1 day ago
Step 1: Gather Evidence

- Collect all relevant documentation, such as transaction statements, emails, and screenshots.

Step 2: Contact Navi Customer Support

- Phone: 040-4029 8000 (available 24/7)
- Email: care@navi.com
- Live Chat: Available on the Navi website

Step 3: File a Formal Complaint

- Provide the customer support representative with your account details, the incorrect transaction details, and the supporting evidence.
- Explain the error clearly and provide any specific details that may help them resolve the issue.

Step 4: Request a Resolution

- State your expected resolution, such as a refund, reversal of the transaction, or correction of the error.
- Provide a timeframe for the resolution, if possible.

Step 5: Track Progress

- Keep track of your complaint by noting the reference number provided by customer support.
- Contact customer support regularly to inquire about the status of your complaint.

Additional Tips:

- Remain polite and professional throughout the process.
- Provide clear and accurate information to help Navi investigate the matter effectively.
- Keep all communication records for reference.
- If you are not satisfied with the resolution provided by Navi, you may consider reaching out to the Reserve Bank of India (RBI) or other relevant regulatory authorities.
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