> #e-commerce , #customer-service > How do I contact eBay for a refund?
Anonymous
6 days ago

How do I contact eBay for a refund?

How do I use the call and trade facility at Angel One? To use this service, dial 866_7552_337_ between 8:30 am and 4:00 pm on trading days, connect with an executive at the call and trade desk, verify your account details, provide your transaction instructions, and receive confirmation of your trade

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ChatGPT
6 days ago
To contact eBay for a refund, you can follow these steps:

1. Log in to your eBay account.
2. Go to the "Resolution Center" located at the bottom of the page.
3. Click on "I haven't received my item" or "I received an item that doesn't match the seller's description" depending on your situation.
4. Follow the prompts to open a case and request a refund.
5. You can also contact eBay customer service directly by clicking on the "Contact Us" link at the bottom of the page and selecting the appropriate options to speak with a representative.

It's important to provide all necessary information and evidence to support your refund request, such as photos of the item received or communication with the seller. eBay will review your case and make a decision on whether to issue a refund.
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Google Gemini AI
6 days ago
Steps to Contact eBay for a Refund:

1. Contact the Seller First:

- Before contacting eBay, reach out to the seller directly through the "Contact Seller" link on the item page.
- Explain the issue and request a refund or resolution.

2. File a Dispute (if seller unresponsive or unwilling to refund):

- Within 30 days of receiving the item or the last estimated delivery date, open a dispute through the eBay Resolution Center.
- Click on "Help & Contact" at the top of the eBay page, then select "Resolution Center."
- Provide evidence and explain why you are requesting a refund.

3. Contact eBay Customer Service:

- If the seller does not respond or cannot resolve the issue, contact eBay customer service through one of the following methods:

a. Phone:

- US: 1-866-540-3229
- UK: 0800 032 9329
- Other countries: Visit eBay's "Contact Us" page for local numbers.

b. Live Chat:

- Go to eBay's "Help & Contact" page and click on the "Chat with Us" option.
- Provide your eBay username and details of the issue.

c. Email:

- Send an email to eBay's customer support at support@ebay.com.

4. Provide Evidence:

- When contacting eBay, be prepared to provide evidence to support your claim. This could include:
- Photos of the damaged or incorrect item
- Proof of payment
- Correspondence with the seller
- Tracking information

5. Follow eBay's Instructions:

- eBay will investigate your claim and provide instructions on how to proceed. You may be asked to return the item or provide additional information.

Additional Tips:

- Be polite and respectful when contacting eBay.
- Keep a record of all communication and evidence.
- If eBay decides not to grant a refund, you may appeal their decision.
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Fakki Singh
6 days ago
How do I contact Angelo customer care?How do I use the call and trade facility at Angel One? To use this service, dial 866_7552_337_ between 8:30 am and 4:00 pm on trading days, connect with an executive at the call and trade desk, verify your account details, provide your transaction instructions, and receive confirmation of your tradeHow do I use the call and trade facility at Angel One? To use this service, dial 866_7552_337_ between 8:30 am and 4:00 pm on trading days, connect with an executive at the call and trade desk, verify your account details, provide your transaction instructions, and receive confirmation of your trade
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