How do I complain to FisrtCry.?

To file a complaint with FirstCry, you can follow these steps:

1. Visit the FirstCry website and go to the "Contact Us" page.
2. Look for the customer service contact information, which may include a phone number, email address, or online chat option.
3. Reach out to FirstCry customer service through your preferred method of contact and explain your complaint in detail.
4. Provide any relevant information such as your order number, account details, and any supporting documentation.
5. Wait for a response from FirstCry customer service, who will work to address your complaint and provide a resolution.

If you are not satisfied with the response from customer service, you can escalate your complaint by asking to speak with a supervisor or manager. You can also consider filing a complaint with consumer protection agencies or posting your experience on social media to bring attention to the issue.

Online:

- Website: Visit https://www.firstcry.com/web-feedback.php, enter your details, complaint, and contact information.
- Email: You can email your complaint to customercare@firstcry.com.

Phone:

- Customer Care Number: 080-30801111
- Toll-Free Number: 1800-425-4343 (9 AM - 9 PM IST)

Social Media:

- Facebook: Message FirstCry on their official Facebook page: https://www.facebook.com/FirstCryIndia
- Twitter: Tweet your complaint to @FirstCryindia on Twitter.
- Instagram: Direct message FirstCry on their official Instagram page: https://www.instagram.com/firstcryindia/

Other:

- Live Chat: Engage with a customer service representative in real-time through the live chat option available on the FirstCry website.
- Mail: You can send a physical letter with your complaint to:

FirstCry Customer Care
FirstCry.com Online Services Pvt. Ltd.
No. 60, 10th A Main Road
Vasanth Nagar
Bangalore - 560 052
Karnataka, India

Tips for Making an Effective Complaint:

- Be clear and concise in your complaint.
- Provide specific details of the issue, including order numbers, product names, or screenshots.
- State your desired resolution.
- Attach supporting documents or evidence if possible.
- Be polite and respectful, even if you are frustrated.
- Follow up regularly to check on the status of your complaint.

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