How do I complain about a wrong transaction on Navi?

To complain about a wrong transaction on Navi, you can follow these steps:

1. Log in to your Navi account on the website or mobile app.

2. Go to the transaction history section and locate the transaction that was incorrect.

3. Click on the transaction and look for an option to dispute or report the transaction.

4. Provide details about why the transaction is incorrect and any supporting documentation or evidence you have.

5. Submit your complaint and wait for a response from Navi's customer support team.

If you are unable to find a way to dispute the transaction on the platform, you can also contact Navi's customer support directly through their website or app for assistance with resolving the issue.

Steps to Complain about a Wrong Transaction on Navi:

1. Gather Evidence:

- Collect any relevant documents, such as transaction receipts, bank statements, or SMS alerts.

2. Contact Navi Customer Care:

- Phone: 08042210620
- Email: care@navi.com

3. Explain the Situation:

- Briefly explain the incorrect transaction, including the amount, date, and account involved.
- Provide all necessary evidence to support your claim.

4. Submit the Complaint:

- You will be asked to provide your personal and account details.
- Follow the instructions provided by the customer care representative.

5. Follow Up:

- Track your complaint number and periodically contact Navi for updates.
- Be patient as investigations can take time.

Additional Tips:

- While communicating with Navi, remain polite and professional.
- Provide clear and concise details of the issue.
- If you have any supporting documents, attach them to your email or share them via a secure platform.
- Regularly check your registered email address for updates or notifications.

Important Note:

- Navi may require additional information or documentation to verify the incorrect transaction.
- The investigation process may involve contacting the relevant bank or payment gateway.
- It is important to be patient and cooperative throughout the process.

Contact Navi Customer Service:✔️07044-649-138, Reach out to Navi's customer service team either by phone, email, or through their website's customer support ...