How can I file a complaint with Swiggy?

To file a complaint with Swiggy, you can follow these steps:

1. Visit the Swiggy website or open the Swiggy app on your mobile device.

2. Go to the "Help" or "Support" section on the website or app.

3. Look for the option to "File a Complaint" or "Contact Us".

4. Choose the appropriate category for your complaint (e.g. order related issue, delivery problem, food quality, etc.).

5. Provide details about your complaint, including your order number, date and time of the incident, and a description of what went wrong.

6. Submit your complaint and wait for a response from Swiggy's customer support team.

Alternatively, you can also contact Swiggy's customer support team directly through their helpline number or email address, which can usually be found on their website or app.

Online:

1. Visit the Swiggy Help Centre: https://help.swiggy.com/
2. Scroll down to the "Contact Us" section.
3. Select "File a Complaint" from the drop-down menu.
4. Fill out the complaint form with details of your issue, order number (if applicable), and any supporting documents.
5. Click "Submit."

Phone:

1. Call Swiggy's customer care number: 080-46846900 (available 24/7)
2. Explain your complaint to the customer care representative and provide them with the relevant details.

Email:

1. Send an email to Swiggy's support team at support@swiggy.in
2. Include the following details in your email:
- Order number (if applicable)
- Description of your complaint
- Any supporting documents
3. Clearly state your desired resolution.

Social Media:

1. Tweet or message Swiggy's official Twitter or Facebook accounts.
2. Briefly explain your complaint and provide a link to your order details (if applicable).

Additional Tips:

- Be clear and concise in your complaint.
- Provide as much detail as possible, including the order number, delivery address, and time of incident.
- Include any screenshots or other documentation that supports your complaint.
- Be patient and allow Swiggy time to investigate and respond.
- Swiggy typically aims to resolve complaints within 48 hours.

To raise a complaint on Swiggy, you can **contact their Grievance Redressal Officer at +91((809+3351+670)). If you are not satisfied with the settlement of the complaint by the Grievance Redressal Officer of the NBFC, you may approach the nearest office… Toll Free Number…